Delivery

*IMPORTANT* When your project board arrives, please check your parcels condition carefully before signing for it. If the packaging is damaged you should either reject the delivery or contact us immediately with images of the damaged packaging prior to opening. If after opening the parcel you find the board is damaged please contact us immediately.

We only ship to buyers within the UK.

All our boards are handmade to order, current waiting time is estimated at 10-14 days. Once finished your board(s) will be shipped via Parcelforce on a 48hr delivery (UK Mainland orders). You will be provided with a tracking number and any additional details when your order has been shipped.

Shipping fees are as follows:

UK Mainland Delivery

Shipping Fee - 12 GBP (first board), then +10 GBP for each additional board

UK Non-Mainland Delivery

Shipping Fee - 12 GBP (first board), then +10 GBP for each additional board

Locations including Isle of Man, Isles of Sicilly & Northern Ireland. Typically orders are delivered within 3-4 working days post dispatch.

Scottish Highlands

Shipping Fee - 12 GBP (first board), then +10 GBP for each additional board

Including the following post codes: AB31-35, AB36-38, AB41-54, AB55-56, G83, FK17-21, HS1-9, IV, KA27, KA28, KW0-14, KW15-17, PA20-78, PH15, PH17-18, PH19-29, PH32-33, PH45-48, PH30-31, PH34-44, PH49-99, ZE. Typically orders are delivered within 3-4 working days post dispatch.

*IMPORTANT* If on placing a shipment we find that the fee greatly exceeds our estimate we reserve the right to ask you to pay the difference prior to shipping

RETURNS

Because our items are handmade to order we aren't able to accept returns. That said, we want every customer to be pleased with their purchase so if you are deeply unhappy with your board then please reach out to us within 24hrs of your delivery to discuss.

If you need to return the board it is essential that you DO NOT throw away the packaging your board arrived in. If the board has to be returned it must be wrapped exactly as it arrived to ensure it arrives back to us safely (we will send you visual instructions).